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Do you remember when medical billing software came in a box – CDs, user manuals, and installation steps that required an IT specialist just to get started? Back then, it was exciting to move from paper claims to digital billing. But today, that same technology feels more like a roadblock than a breakthrough.
If you’re one of the many AltaPoint clients, you might already feel that frustration creeping in, whether it’s in the form of server issues, security updates, limited automation, or a system that just doesn’t fit how modern practices operate anymore. The truth is: What worked ten or even five years ago isn’t working today.
Healthcare billing is evolving fast, and with rising patient expectations and compliance demands, practices can’t afford to fall behind. That’s why so many providers are choosing to switch from AltaPoint to billrMD – a web-based, secure, and scalable billing solution that’s changing the game for healthcare administrators and billing teams alike.
In this blog, we’ll explore what’s driving the shift away from AltaPoint, how billrMD solves the challenges practices face, and why this change could be one of the smartest upgrades you make this year.
For years, AltaPoint provided reliable, on-premise billing software. But as healthcare moved toward the cloud, server-based architecture now poses more challenges than benefits.
Running billing software on a local server means you’re responsible for everything — software updates, server security, data backups, and user management.
This setup creates three major pain points for practices today:
Local servers require constant attention, patching, upgrading, and hardware replacements. Each of those tasks costs time and money, often pulling staff away from revenue-generating activities.
With cyberattacks targeting healthcare providers more than ever, storing PHI on local servers is risky. Unlike cloud billing solutions that include encryption and automatic backups, server-based systems rely on in-house defenses that can easily be outdated or insufficient.
Lack of automation means staff still perform manual eligibility checks, handle claim rework manually, and juggle restricted user access. As your practice grows, these limitations become costly bottlenecks.
Ultimately, staying on AltaPoint isn’t just a matter of convenience; it’s a matter of efficiency, compliance, and financial sustainability.
If AltaPoint feels like a flip phone, billrMD is the smartphone that’s redefined what billing software can do.
billrMD is a cloud-based, HIPAA-compliant medical billing solution designed to meet the needs of modern healthcare practices. There’s no server to maintain, no software to install, and no surprise IT bills. You log in, and everything, from patient eligibility to claims management, is ready to go anytime and anywhere.
But it’s not just about convenience. billrMD was built to solve the exact problems that AltaPoint clients struggle with today:
In short, switching to billrMD means you get a more secure, flexible, and future-ready billing system without the stress of maintaining one.
billrMD doesn’t just replace your billing software; it transforms how your entire billing cycle operates.
Imagine your team starting the day knowing that every patient on your scheduler has already been automatically checked for eligibility. No more manual verifications or last-minute surprises at check-in. billrMD does it for you, saving hours every week.
Or think about claim rejections, a pain point every billing team knows too well. With billrMD’s built-in claims scrubbing, potential errors are flagged before the claim even goes out the door. That means fewer denials, faster payments, and less time chasing insurance companies.
Need to handle secondary billing or send documentation? billrMD lets you submit electronic secondary claims and claim attachments directly through the platform. No extra systems. No switching screens.
And perhaps best of all: unlimited users. Whether you’re adding new billers, front desk staff, or providers, you’ll never pay extra for growth. That’s something AltaPoint clients can truly appreciate after years of dealing with restrictive user licenses.
billrMD is more than a billing tool — it’s a productivity engine designed to help your team do more in less time.
Billing software shouldn’t just make life easier for your staff; it should make things easier for patients, too.
billrMD includes a patient payment portal where patients can log in, view balances, and pay securely online at any time. It’s user-friendly, transparent, and designed for convenience.
For even faster payments, text-to-pay and email-to-pay options let patients pay directly from a link, no login required. Practices that adopt digital payment tools like these often see a significant boost in collection rates and a reduction in overdue balances.
Plus, automated appointment reminders via text and email help reduce no-shows, keeping schedules full and revenue flowing.
In a world where patients expect digital-first experiences, these features aren’t just “nice extras.” They’re essential for engagement and retention.
Let’s face it, AltaPoint has had a good run. But technology moves fast, and server-based systems simply can’t keep pace with cloud innovation.
AltaPoint’s limited updates and aging platform made it increasingly difficult for practices to stay compliant with evolving billing regulations, coding changes, and payer requirements.
billrMD, on the other hand, is built for continuous improvement. Its development team regularly rolls out updates for ICD-10 and CPT code changes, as well as new automation features that streamline compliance and reporting.
It’s also built to grow with your practice, whether you’re expanding locations, hiring new billers, or offering telehealth services. billrMD scales effortlessly, giving you the flexibility AltaPoint just can’t match.
For providers in primary care, mental health, chiropractic, podiatry, and optometry specialties, that adaptability is critical. Each field has unique billing challenges, and billrMD’s customizable workflows and reporting tools make managing them simpler than ever.
Switching systems can feel intimidating, especially when your entire revenue cycle depends on it. But billrMD makes the transition from AltaPoint surprisingly smooth.
The onboarding team helps you securely migrate your existing data from AltaPoint without losing patient history or billing records. They then customize the system to match your workflows and train your team to get comfortable with the new tools.
Most practices are fully operational on billrMD within weeks. And the best part? Many report faster claims turnaround and reduced administrative time almost immediately after going live.
It’s a rare combination — a system that’s powerful enough for large practices yet simple enough for smaller teams to master quickly.
At the end of the day, sticking with outdated software is like holding onto a pager in a smartphone world. It works, but you’re missing out on a lot.
Your practice deserves better – better security, better automation, and better support. And that’s exactly what billrMD delivers.
Switching to billrMD means:
The future of healthcare billing is already here, and it’s in the cloud.
Ready to leave server-based headaches behind?
Take the next step toward smarter billing, smoother operations, and stronger financial performance with billrMD.
AltaPoint is a server-based system with limited automation, while billrMD medical billing software offers a cloud billing solution that’s more secure, scalable, and efficient. It reduces IT costs, automates key workflows (like eligibility checks), and keeps PHI safe through encrypted cloud storage.
Yes. billrMD is fully HIPAA-compliant and uses advanced encryption to protect patient data. Unlike local servers, which are vulnerable to security breaches, billrMD’s cloud infrastructure ensures robust PHI security and continuous compliance updates.
The transition is smooth and supported by billrMD’s onboarding specialists. They handle secure data migration, training, and setup so your practice can move from AltaPoint to billrMD with minimal disruption.
Absolutely. billrMD includes a patient payment portal, text-to-pay, and email-to-pay features that simplify billing for patients. It also supports automated appointment reminders to reduce no-shows in healthcare and improve communication.
billrMD continuously updates its platform for new ICD-10 and CPT code changes, payer rules, and compliance standards. It’s a future-ready billing software designed to grow with your practice and adapt to the evolving healthcare landscape.
