SUCCESS STORY

GOODING EYECARE

Why They Haven’t Looked Back Since Switching to billrMD


MEET GOODING EYECARE

Located in the heart of Gooding, Idaho, Gooding Eyecare has cared for its community since 2003. Serving a close-knit population in the Magic Valley region, this single-doctor clinic specializes in comprehensive eye exams, advanced diagnostic tests, and personalized treatment

With a small but dedicated team, Gooding Eyecare has built its reputation on providing solutions that feel both personal and precise.

Over the past 20 years, their commitment hasn’t changed — providing the best eye care possible. What has changed is the technology they now rely on to make it happen.


THE CHALLENGE

When AltaPoint Couldn’t Keep Up

For nearly two decades, Gooding Eyecare relied on its previous practice management system, AltaPoint.

But as the clinic grew and insurance requirements became more complex, it became clear that their system wasn’t keeping pace. Dr. Goodman heard positive feedback about billrMD, which piqued his interest, so he decided to try it.

What started as a recommendation worth exploring soon became the practice’s pathway to smoother billing, simpler processes, and a more confident workflow. Once they made the switch, they haven’t looked back since.

Insurance payment tracking is the biggest benefit—we didn’t have that in AltaPoint,


“This [billrMD] is more secure, and it saves me a lot of time."

-Rosemary Goodman.

THE SOLUTION

One Platform for Your Billing, Scheduling, and Claims

The transition from AltaPoint to billrMD wasn’t without its hurdles. Still, with support from billrMD’s implementation specialists, Gooding Eyecare’s staff became more comfortable with each step and began to unlock the platform’s full potential.

Retained patient

Retained patient and appointment records with no data loss.

Retained patient

Retained patient and appointment records with no data loss.

Retained patient

Retained patient and appointment records with no data loss.

Retained patient

Retained patient and appointment records with no data loss.


THE RESULT

Big Wins for a Small but Mighty Team

After switching to billrMD, Gooding Eyecare’s frustrations diminished, giving way to smoother, faster workflows. What once felt like big, clunky steps became second nature, saving them hours of work in a more organized system.

Easy to Learn, Easy to Teach

“We had lighter days of work. We didn’t double-book. We just trained what they needed to know—the front desk, the scheduling, the ledger. That was pretty easy.”

Faster Billing & Clearer Statements

“The statements are pretty good. They’re easy to handle. I’m down to being able to do the insurance a lot quicker now. I love being able to submit it from the invoice or right from the ledger.”

A Program That Fits

“We really like it. There’s still some training going on with it, but I’m learning a lot. It’s a really good program.”


From Legacy to Leading-Edge with billrMD

Contact Our Team and Make the Switch Now