Today's fast-paced digital age necessitates healthcare practices to incorporate digital technology to accelerate workflows and ensure unimpeded daily operations. One area where digitization can significantly impact your practice is communications.

That's why billrMD's powerful medical practice software comes with integrated healthcare communication tools to ensure safe and timely communication via SMS, email, or fax. Digitizing your communication channels expedites information exchange, leading to smoother business operations and enhanced patient and staff experience. 

In this blog, you will see billrMD's communication features in action and learn how to maximize its potential to improve productivity, workflow efficiency, and your bottom line.

Benefits of billrMD’s Healthcare Communication Tools

As a web-based practice management and medical billing platform, billrMD specializes in digital solutions that automate your routine workflows, including communications. 

Unfortunately, communications is one of the most overlooked aspects of office operations, and many practices don't see its crucial impact in improving clinical and business performance.

Poor communication creates a domino of adverse effects across your practice, especially on the business end. So how do you accelerate your practice’s communications without compromising security and data privacy? With HIPAA-compliant healthcare communication tools like billrMD's medical practice software.

Digitized Billing & Office Communication

Imagine sending a text message, email, and electronic fax (e-fax) from a single interface. Wouldn’t that make your communications faster and more convenient? billrMD’s medical office software turns that into reality.

By integrating text and voice messaging, email, and faxing functionalities into our practice management and medical billing software, billrMD digitizes how you share and exchange critical information across your practice and partner organizations.

Say goodbye to that clunky old fax machine in your office corner. With billrMD’s HIPAA-compliant e-fax solution, you can send and receive fax messages straight from your computer. Consolidate all your billing and clinical communications with billrMD.

Enhanced Security & Data Privacy

Speed and convenience often come at the expense of security. However, with increasing cybersecurity threats, that is a risk healthcare organizations can't afford to take.

Read More: How to Increase Healthcare Data Security at Your Medical Practice

With billrMD, however, you get the best of both worlds. As a HIPAA-compliant software solution, billrMD's healthcare communication tools also get the same security and data protection level as our practice management and medical billing features.

This means you can send and receive texts, voice messages, emails, and faxes in the fastest and most secure way possible.

Real-Time Message Counter

When you have your hands full with clinical and administrative tasks, watching your inbox for expected messages is the least of your priorities. Thankfully, billrMD has a real-time message counter that shows how many unread messages you have in your inbox.

You can find a specific message quickly using the filter bar, where you can narrow down the patient name, email, mode of communication, and other details. You can also perform functions from the same window, like assigning a tag, writing a note, adding a task, and attaching a document to a specific message.

Why billrMD is The Medical Practice Software For Your Practice

In an industry where every second matters, fast, secure, and efficient communication is vital to improving productivity, staff experience, and overall practice efficiency.

However, digital communication systems are costly, and many commercially available ones aren't designed for healthcare. With inflation, pay cuts, and other financial challenges hounding medical practices today, experimenting with unproven software solutions would be financially irresponsible.

Read More: How to Cushion the Impact of the 2023 Medicare Pay Cut

As a purpose-built medical practice software, billrMD bridges the gap between digital communication tools and your practice's unique needs. billrMD was designed to provide small and startup practices an accessible gateway into an innovative technology solution.

Hit the ground running with a free account that doesn't require your credit card information. All you have to do is sign up, and you can use billrMD's healthcare communication tools, schedule appointments, submit claims, and access other powerful features right away.

Read More: 5 Reasons to Shift to a Web-Based Medical Practice Scheduler

As your practice grows, billrMD's flexible packages allow you to unlock more premium features to meet your changing needs and overcome new challenges. With its unique combination of next-level scalability and a comprehensive suite of medical billing, practice management, and healthcare communication tools, billrMD is the medical practice software for every stage of your practice's growth.